Shipping policy
At CUCU Covers, we make our patented card covers and custom products in-house and ship them worldwide with care. Below are the details of how we process and deliver your orders.
🌍 Where We Ship
We ship to every corner of the globe no matter where you live, we deliver your CUCU Covers right to your mailbox.
📦 Processing Time
All orders are typically processed and shipped within 2–4 business days after your order is placed. This applies to both retail and wholesale orders (most quantities).
🚚 Shipping Timeframes
Once your order has shipped, estimated delivery times are:
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North America: 3–10 business days
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International: 5–15 business days
(Shipping times are estimates and may vary by destination, customs, or carrier delays.)
📍 Shipping Methods
We use trusted postal and courier services based on your location to ensure reliable delivery. Specific carriers and tracking details may vary depending on your country and shipping option selected at checkout.
📦 Tracking Your Order
If tracking is available for your shipment, a tracking number will be provided in your order confirmation or via email once your order has shipped. If you don’t receive tracking, feel free to reach out to our support team.
📬 Missed or Delayed Deliveries
Delivery times can vary due to postal service performance, customs processing (for international orders), holidays, and local delivery conditions. If your order is delayed or lost in transit, please contact support@cucucovers.com for assistance.
📍 Duties & Taxes
For international deliveries, customers may be responsible for any applicable import duties, customs fees, or taxes levied by your country. CUCU Covers does not control or collect these charges so please check with your local customs office for details. With USA & Canadian orders there will not be any duties or tariffs.
📞 Need Help?
Have questions about your shipment, tracking info, or delivery status?
Email us: support@cucucovers.com