Last updated: August 19, 2025
SECTION 1 – Information We Collect
When you purchase something from our store, we collect personal information you provide such as your name, address, email address, and payment details.
When you browse our site, we automatically collect your IP address and device/browser information to better understand your experience and improve our services.
If you opt-in, we may also send you emails or texts about our products, promotions, or updates.
SECTION 2 – Consent
How do you give consent?
By providing personal information to complete a transaction, verify a payment method, place an order, arrange a delivery, or process a return, you consent to our collecting and using it for that specific purpose only.
For any secondary uses like marketing, we will either ask you for direct consent or provide an opportunity to opt out.
How can you withdraw consent?
You can withdraw your consent at any time by contacting us at support@cucucovers.com or mailing us at:
CUCU Covers
10 Dundas St E, Suite 600
Toronto, ON M5B 2G9
Canada
SECTION 3 – Disclosure
We may disclose your personal information if:
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Required by law, or
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You violate our Terms of Service.
SECTION 4 – Shopify Hosting
Our store is hosted on Shopify Inc., which provides the online e-commerce platform we use.
Your data is stored securely on Shopify’s servers, protected by firewalls and industry-standard encryption.
Payments:
If you use a direct payment gateway, your credit card data is processed by Shopify and encrypted through the PCI-DSS (Payment Card Industry Data Security Standard). Your data is stored only as long as necessary to complete your transaction.
For more information, review:
SECTION 5 – Third-Party Services
Third-party providers we use will only access your information as necessary to perform services. These include:
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Payment processors
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Analytics tools
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Marketing platforms
Note: Some providers may operate in jurisdictions with different privacy laws. For example, data processed in the U.S. may be subject to laws like the Patriot Act.
Once you leave our website or interact with a third-party (e.g., Instagram, TikTok), their privacy policy applies.
Google Analytics:
We use Google Analytics to understand traffic and usage patterns.
SECTION 6 – Data Security
We implement industry-standard precautions, including SSL encryption and AES-256 secure storage, to protect your data from unauthorized access, loss, misuse, or alteration.
However, no method of internet transmission or electronic storage is 100% secure.
SECTION 7 – Cookies
We use cookies to:
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Track sessions and visits
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Remember cart contents
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Improve customer experience
Examples:
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_session_id: session tracking -
cart: remembers your cart contents -
_shopify_visit: used for analytics -
PREF: set by Google to track referrers
You can disable cookies in your browser or opt out where available.
SECTION 8 – SMS Consent
By entering your phone number during checkout, subscribing via form, or joining by keyword, you agree to receive recurring automated promotional text messages from CUCU Covers.
Consent is not required for purchase.
To unsubscribe, reply STOP to any SMS or use the opt-out link.
Message/data rates may apply.
For help, reply HELP or contact us at support@cucucovers.com.
SECTION 9 – Age of Consent
By using our site, you confirm that you are of legal age in your jurisdiction, or that you are of legal age and have given consent for any minor dependents to use our site.
SECTION 10 – Changes to This Policy
We may update this policy at any time. Changes take effect immediately upon posting. If significant changes occur, we’ll notify you on this page.
In the event of a merger or acquisition, your data may be transferred to the new entity.
SECTION 11 – Data Deletion Requests
To request deletion of your personal data, email us at legal@cucucovers.com with the subject “Delete My Data” and include the email used on your account. We’ll process your request within 7 business days.
Contact Information
Questions? Contact our Privacy Compliance Officer at:
📧 legal@cucucovers.com
📬 CUCU Covers
Attn: Privacy Compliance Officer
10 Dundas St. E, Suite 600
Toronto, ON M5B 2G9
Canada
